Online Therapy and Telehealth Counseling in Illinois

Yes — and the research is consistent and compelling. Multiple large-scale studies, including research published in peer-reviewed clinical psychology journals, confirm that online therapy produces equivalent outcomes to in-person therapy for anxiety, depression, trauma, relationship issues, and most other presenting concerns. At Solid Foundations, the clinical quality of your sessions does not change based on whether you are in our Downers Grove office or on a video call. You will work with the same licensed therapist, use the same evidence-based methods, and leave sessions with the same concrete skills and homework.

Most major insurance plans now cover telehealth therapy sessions at the same rate as in-person sessions. Solid Foundations Therapy accepts BCBS PPO and Choice plans, and we are able to verify your telehealth benefits before your first appointment. If you are unsure whether your plan covers online therapy in Illinois, contact us directly and we will help you find out before you commit to scheduling.

Once you schedule your first appointment, your therapist will send you a secure Google Meet link by email. At your appointment time, click the link and you are in session — no downloads required. Your device needs a camera, microphone, and a stable internet connection. Sessions run the same length as in-person appointments. Your therapist will guide the session exactly as they would in the office — structured, goal-directed, and focused on the specific skills you are building.

Yes. This is one of the most practical advantages of online therapy for couples. If you and your partner are in different locations — one traveling for work, living in separate cities during a separation, or simply in different rooms — both of you can join the same session from wherever you are as long as you are both in IL. Your therapist will send a single link that both partners can access simultaneously. This makes online couples therapy a genuinely flexible option for busy or geographically separated couples.

These terms are used interchangeably and refer to the same thing — therapy conducted via secure video instead of in person. "Telehealth" is the broader clinical term. "Teletherapy" and "online therapy" are more commonly used by clients searching for these services. At Solid Foundations, all three mean the same experience: licensed, evidence-based therapy through a secure video platform, statewide throughout Illinois.

Yes. Illinois state law requires therapists to be licensed in the state where the client is physically located during the session. All of our therapists are licensed in Illinois, which means we can serve clients anywhere in the state — but clients must be physically present in Illinois during sessions. If you have questions about your specific situation, contact us and we will clarify.

In additional to being licensed in IL, Robyn is also licensed in TN and can see clients that live in Tennessee. Similarly Maggie is also licensed in IN and can see clients who live in Indiana

Yes. Many clients do both — starting with telehealth for convenience and coming into our Downers Grove office occasionally, or transitioning from online to in-person as their schedule changes. Your therapist is available for both formats and you can switch with appropriate notice.

Most clients who are hesitant about online therapy find that it feels natural within the first session. The therapeutic relationship, the structure of sessions, and the quality of the work are not meaningfully different from in-person therapy. If you have specific concerns about the technology or setup, contact us before your first appointment and we will walk you through everything in advance.